Effective Date: 05/04/2024

Hodophillia (“we,” “our,” or “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or participate in our Himalayan treks and tours.

1. Information We Collect

We collect the following types of information to provide and improve our services:

1.1 Personal Information:

  • Name
  • Email address
  • Phone number
  • Address
  • Emergency contact details
  • Passport or government-issued ID (for certain treks or tours)

1.2 Payment Information:

  • Credit card or debit card details (processed through secure third-party payment gateways)

1.3 Travel Preferences:

  • Trek preferences, fitness level, dietary requirements, and medical conditions (if necessary for your safety).

1.4 Automatically Collected Information:

  • IP address
  • Browser type and version
  • Device type
  • Usage data, such as pages visited and time spent on the website

2. How We Use Your Information

We use the information collected to:

  • Process bookings and payments.
  • Customize your travel experience and ensure safety.
  • Provide customer support.
  • Communicate updates about your treks or tours.
  • Send promotional offers and updates (if you’ve opted in).
  • Improve our website and services.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party companies that assist in fulfilling bookings, providing transportation, accommodation, or guiding services.
  • Legal Authorities: When required by law or to protect our rights and safety.
  • Business Partners: For marketing or promotional purposes, with your consent.

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse. However, no data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

5. Your Choices

  • Access and Correction: You may request access to the personal data we hold about you and request corrections.
  • Marketing Preferences: Opt-out of promotional communications at any time by clicking the “unsubscribe” link in emails or contacting us directly.
  • Cookies: Manage cookie preferences through your browser settings.

6. Retention of Data

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies.

8. Children’s Privacy

Hodophillia’s services are not directed at children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us.

9. International Data Transfers

If you are accessing our services from outside [insert country], your information may be transferred to, stored, and processed in a country with different privacy laws than your own.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting a notice on our website or contacting you directly.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Hodophillia
Email: info@hodophillia.com
Phone: +91 6398 638 309
Address: Dehradun, Uttarakhand